I REFUSE YOUR BUSINESS: HOW THE CUSTOMER IS NOT ALWAYS RIGHT

Black Sesame Key Lime Chocolate and Strawberry Macarons in a Glass Display

“They are right when they’re right.”


business etiquette

When you open a business no matter what it is, there is a phrase that stands. And that phrase is that, “the customer is always right.” And you should remember that for as long as you are in business. But there are times where it doesn’t matter what the customer says, you should not accept their service. And that is tough when you and the customer know that the customer is right. Yet there are the times when people are so disrespectful they must go.

others who pay

The reason at times that the customer is wrong and you have to lose their business is because you have to think about the others who patronize your business. No one wants to lose customers, but when you are at risk of losing more then you have to, think about that as well. Some customers may want you to get rid of this person and are more irritated that you are catering to their bad behavior. So what do you do now, lose one or five people. Sometimes you have to sacrifice the one for the overall picture. Because you’re not going to be able to satisfy everyone.

your business your rules

You don’t have to care really what others think about your business if you feel this way. Hell, if you want to run it into the ground it’s your choice to do so. There is nothing in the human rule book that says you have to care about the customers that much. It’s something people say to make the customer feel welcome and make money. But it should not be used as something to dangle over your head either. So know when to care and when not to care.


My Personal Website: www.faheemjackson.squarespace.com

Instagram Me: @theefaheemjackson

Twitter Me: @2320howe

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Author: faheemjackson44

I am from Racine, Wisconsin where I was raised until I graduated high school back in the year 2006. That entire time growing up in my mother's house, I was a student athlete. My goal was to embark on a general business career or athletics. But injuries through sports stopped a sports path, so I decided upon business with a focus in marketing. While attending undergraduate school at University of Wisconsin-Parkside, I began to write screenplays in my senior year. At first it was for fun, but I quickly learned writing allow me to transfer negative energy into characters I created. This led to a decrease in depressing mood swings, which in turn boosted my quality of life. After undergraduate school in May of 2011, I move to New York City for graduate school. While pursuing my MBA, I continued to write screenplays, but always wanted to write novels as well. I finished graduate school back in the year 2014, but wrote screenplays until I began thinking of my first short film, first First Day Fears. While finishing my fifth feature length screenplay, I started to write my first novel this year. So far, I have finished my first short film and working on my next one (Freedomless Speech), and recently self published my first novel (The Boy Who Could Talk To God) and short stories book (Faheem Jackson Short Story Collection Volume 1). My feature length screenplays have been put on temporary hold to finish my short films and books, but I am making good progress on my sixth feature length screenplay. With year 2017 ending, I am currently writing my novel Precinct 86 and Faheem Jackson Short Story Collection Vol. 2. I have started teaching myself photography since 2018, along with my videography, podcast later on, and more research for my filmmaking.

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